
CUSTOMER SERVICE

Have questions ?
They might be answered in our FAQ.
I tried to cover just about everything you need to know.
You can also email us at: YaHUSto@yahoo.com
or fill in our contact form:


FAQ
01
I’ve found the sneakers I want but can’t select my size
all orders is on a request.
if the size is not there than preorder it and tell me your size.
03
02
Can you give me more information about the clothings?
all orders is on a request.
if the size is not there than preorder it and tell me your size or style or color.
04

Has my order been sent yet ?
once the you preorder a product it will
its directly your the handmade product and it will ship within 4-10 days
depends on where u live.
Can I track my order ?
once its shipped yes you will get a track
and trace code by email and phone.

05
Part of my order is missing
Failed Deliveries / Refused Shipments / Incorrect Shipping Address | Invalid or incorrect address information is the most common cause of shipment delays. Check the address information on your order and make sure you have accurately noted all of the information (address, apartment #, etc.) needed to successfully deliver your package. Orders will be delivered to the address the customer has provided via the carrier chosen by the customer at checkout. If an address correction needs to be made after you have placed the order, please contact Customer Service at YaHUsto@yahoo.com as soon as possible to make any necessary changes. YaHUSto is NOT responsible for any lost/stolen packages as well as courier shipment delays. We will gladly try to assist you as much as we can, but once a tracking number is received, all claims are to be filed with the carrier or Corso Shipping Protection, if selected at checkout.
06
You’ve sent me the wrong items
If the wrong product was sent, i will replace it or refund you. Remember the 7-day deadline and note some items may not be returnable after this period. To return, complete a refund and replacement request form on YaHUSto.com.
07
Which methods of payments can I use?
i accept all major credit cards, and third-party payment services such as PayPal, ShopPay, ApplePay, iDEAL, etc. As soon as you place an order online, your credit card will be charged.
08
I forgot to use my discount code
If that happens you will get a discount nextime by order a product.
10
09

Is it safe to order online?
1. Use Secure Links When Doing Online Shopping
A great way to protect yourself from these risks is to use secure links when you’re shopping online. Safe links have encryption and secure connections between your device and the website you’re visiting. This way, if someone tries to track your activity or steal information, they won’t be able to get through the security measures.
2. Share Your Information with a Trusted Source
You can share your information with a trusted source, like a bank. If you have an account with them, they can monitor transactions for things that may look suspicious or out of place. For example, if your card is hacked and used fraudulently, the bank can cancel before more damage occurs.
3. Educate Yourself About Scams on the Internet
Knowledge is power. You can educate yourself by simply reading about common scams that happen online. This helps you prepare in case something similar occurs.
4. Always Shop From Reputable Online Platforms
Is online shopping safe with all the scamming stories going around? With the rise of new online stores every day, it’s tricky to know which one is legitimate. Always shop for recognized brands like YaHUsto, Ebay, Etsy, and Amazon to prevent becoming a victim. To help you filter out suspicious ones, be on the lookout for websites that have flashy, generic designs.
5. Research the Seller’s Reputation
Before buying anything from e-retailers, ensure you research first and know their reputation. You can also do research online and ask around from friends and family members. Also, read online reviews to understand how other shoppers felt about the product and how it held up over time. Doing so will help you reduce the chances of getting fake products.
6. Be Cautious with Flash Sales
It’s good to know that a flash sale can sometimes bait individuals looking for something specific. The idea of making someone buy before they have time to think about the product is often considered unethical and unfair. It can hinder any shopping experience you may have with your favorite retailer.mThey may seem like great deals, but know that these sites don’t have an excellent return policy or refund system.
7. Use Credit Cards Instead of Debit Cards
Companies are not free to do whatever they want with your private financial information, even if they hold your card details. Using credit cards is safer than using debit cards or bank transfers because they have fraud protection. It’s nearly impossible for fraudsters to steal your credit card information without you knowing. In addition, if someone manages to use your credit card information, the bank will refund you in full.
8. Consider Using Gift Cards for Online Purchases
When you buy this card and activate it, you can use it to make purchases online. With no one else’s sensitive data at risk of theft or fraud, you can do this. Many people don’t realize how safer they might be by using a gift card instead of other payment methods.
9. Install Internet Security on Your Devices
Never resort to online shopping without first installing internet security on your devices. Ensure you have the most updated antivirus software and a firewall installed. This helps protect yourself from being hacked during online shopping, especially on public wi-fi or other unprotected networks. If possible, avoid public networks when doing your online shopping.
10. Make Price Comparisons Before Buying
One of the most common reasons consumers prefer to shop online is different prices for comparison. People can easily browse through multiple e-commerce websites and compare prices for a product they want at their convenience. In addition, it saves time wasted driving to the store and finding the item you want out of stock or too expensive for your budget.
Delivery - How much is it and how long does it take?
once the you preorder a product it will
its directly your the handmade product and it will ship within 4-10 working days
depends on where u live.
and it depend on where u live
shipping in the netherlands is €7-20 euro and out side of the netherlands it starts wit €30-50 or cheaper it depends is weight and size.






